Tuesday, August 01, 2006
They promised to turn my (stupid damn busted craptacular useless never-wanted-anyway) cellphone back on, once I cleared the balance.
I cleared the balance. some random customer service professional promised my phone would be reconnected. five hours later some other random customer service professional said that would be impossible, wouldn't give me my money back and disconnected me after promising I could speak to a supervisor. I left the room in tears and a wreck, and my husband took a shot at it - he got essentially the same treatment with the added bonus of being cussed out by some customer service pottymouth and he too was summarily disconnected when he asked to speak to a supervisor.
I wouldn't have minded if I'd have been allowed to speak to a supervisor. I wouldn't even be posting this if I had been allowed to speak to a supervisor.
As I clearly need to avoid stress and other freakouts, I will attack this again tomorrow with a clear head and a pad and pen nearby to take operator numbers and note lengths of time on hold and so forth. I'll get 'em. I will.
but in the meantime, I just thought the world would like to know that SPRINT is a den of lying thieves.
that is funny.
I don't know why I even bother with a telephone anyway. it's not like anyone ever calls me with good news.