Tuesday, August 01, 2006
Please note that SPRINT is a den of lying thieves.
They promised to turn my (stupid damn busted craptacular useless never-wanted-anyway) cellphone back on, once I cleared the balance.
I cleared the balance. some random customer service professional promised my phone would be reconnected. five hours later some other random customer service professional said that would be impossible, wouldn't give me my money back and disconnected me after promising I could speak to a supervisor. I left the room in tears and a wreck, and my husband took a shot at it - he got essentially the same treatment with the added bonus of being cussed out by some customer service pottymouth and he too was summarily disconnected when he asked to speak to a supervisor.
I wouldn't have minded if I'd have been allowed to speak to a supervisor. I wouldn't even be posting this if I had been allowed to speak to a supervisor.
As I clearly need to avoid stress and other freakouts, I will attack this again tomorrow with a clear head and a pad and pen nearby to take operator numbers and note lengths of time on hold and so forth. I'll get 'em. I will.
but in the meantime, I just thought the world would like to know that SPRINT is a den of lying thieves.
They promised to turn my (stupid damn busted craptacular useless never-wanted-anyway) cellphone back on, once I cleared the balance.
I cleared the balance. some random customer service professional promised my phone would be reconnected. five hours later some other random customer service professional said that would be impossible, wouldn't give me my money back and disconnected me after promising I could speak to a supervisor. I left the room in tears and a wreck, and my husband took a shot at it - he got essentially the same treatment with the added bonus of being cussed out by some customer service pottymouth and he too was summarily disconnected when he asked to speak to a supervisor.
I wouldn't have minded if I'd have been allowed to speak to a supervisor. I wouldn't even be posting this if I had been allowed to speak to a supervisor.
As I clearly need to avoid stress and other freakouts, I will attack this again tomorrow with a clear head and a pad and pen nearby to take operator numbers and note lengths of time on hold and so forth. I'll get 'em. I will.
but in the meantime, I just thought the world would like to know that SPRINT is a den of lying thieves.
# posted by antiprincess @ 3:07 PM 
Comments:
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I used Sprint for several years as my provider too. Fuck them. Seriously, I could do a Carnival of Sprint Sucks. That's how many "I hate Sprint" blog posts I've read over the years. Not a minute after my contract expired I dropped those suckas and went to Cingular. Last week, I paid my bill online. I picked up my phone a couple of minutes after I hit the submit button and my phone was back on! I didn't even have to talk to anybody. So yeah, it's all too possible to pay your bill and get your service back immediately. Sprint it full of shit.
Seriously, I could do a Carnival of Sprint Sucks. That's how many "I hate Sprint" blog posts I've read over the years.
that is funny.
but sad.
I don't know why I even bother with a telephone anyway. it's not like anyone ever calls me with good news.
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that is funny.
but sad.
I don't know why I even bother with a telephone anyway. it's not like anyone ever calls me with good news.
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